Kids Scrunchie Liberty Blue

We dispatch all orders within 2-5 days working days. During sale events and new collection launches, there may be slightly longer processing times. We will make every effort to deliver your order within the estimated time span, however delays are occasionally inevitable and the estimates relate to normal business periods. See below for estimations of delivery costs and times:

Finland: flat rate 5.90€ | free on all orders over 150€ | 2 - 5 working days

EU & EEA: flat rate 10€ | free on all orders over 150€ | 7 - 14 working days

Rest of World*: flat rate 24€ | free on all orders over 200€ | 10 - 20 working days

Bank payments

You have access to the payment buttons of all Finnish banks. You can pay using the payment buttons of Aktia, Danske Bank, Handelsbanken, Nordea, Säästöpankki, OmaSP, Osuuspankki, POP-pankki, S-pankki and Ålandsbanken via Paytrail payment service.

Credit card payments

You can pay online with Visa, Visa Debit, Visa Electron, MasterCard, and Debit MasterCard. The online shop uses the international Verified by Visa and MasterCard SecureCode authentication services. Card payments are made securely via a secure payment form and no payment card details are stored in the e-commerce systems.

Mobile payment methods

Our online shop also allows you to pay easily and securely on mobile. Mobile payment methods Pivo and MobilePay are in-app services that allow you to pay for online purchases by transferring money from your account or by card payment from your card by accepting a payment in that app.

RETURNS

You can request a return for any product within 14 days from the delivery date. Please email rowanessentials@gmail.com within this timeframe, so that we may start the process for you. The returned item must be unused, in its original condition including tags and packaging. Once we have received and inspected the item, you will be refunded for that product. 

The refund will be made using the same payment method as in origin payment.

Under these circumstances you are responsible for the return shipping costs and applicable customs and/or duties. We encourage you to use a trackable shipping service or purchasing shipping insurance. Proof of posting is not proof of receipt and all goods remain the responsibility of the customer until they are received by us.

EXCHANGES

Currently, we do not offer exchanges for returned products. Should you wish to purchase another product or change of size, you may return the original item and place a new order for the desired product.